Professional Transport with Care
Personalised, reliable door-to-door transport for medical appointments, social outings and everyday errands. Proudly providing assisted community transport across Adelaide.
New to TreeMs? Click here to join our Community Launch Offer
Save $30 on your first 4 trips • Limited to first 50 clients
OUR SERVICES
How We Help You Stay Connected
Professional transport services with trained support staff who understand diverse mobility needs and provide personalised assistance.
Medical Transport
Safe, reliable transport to all your healthcare appointments
✓ GP and specialist visits
✓ Hospital appointments
✓ Allied health services
✓ Dialysis and physio
✓ Stay with you if needed
Social & Community
Stay connected to your community and loved ones.
✓ Visiting family & friends
✓ Airport trips & community events
✓ Religious services
✓ Group social outings & clubs
✓ Recreational activities
Shopping & Errands
Assistance with everyday tasks and errands around town.
✓ Grocery shopping
✓ Pharmacy visits
✓ Banking errands
✓ Hair appointments
✓ Help carrying items
Accompanied Care
More than just transport - we're with you every step.
✓ Door-to-door assistance
✓ Help with mobility aids
✓ Patient, trained drivers
✓ Assistance at destination
✓ Safe return home
WHY TREEMS
What Makes Us Different
We're not just drivers, we're trained support professionals with extensive experience in community care and health services.
Community Care
Expertise
Available When
You Need Us
Fully Licensed
Adelaide Local
Over 10 years experience in community services, health support, and transport assistance, with backgrounds in public health and social care.
24/7 service with advance booking. Flexible scheduling for one-off or regular appointments.
SA Department of Transport registered Central Booking Service with comprehensive insurance and all required certifications.
Adelaide-based family business. We know the city, we care about our community.
FUNDING OPTIONS
Ways to Pay for Your Transport
TreeMs Service accepts private payment and provides invoices suitable for funding reimbursement. Here's how different funding types work with our service
How Payment Works
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You pay us directly when you book (card, bank transfer, or invoice)
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We provide a detailed tax invoice with all required information
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You submit the invoice to your funding coordinator for reimbursement
We make sure our invoices include everything funding bodies need to process your claim.
Private Payment (No Funding)
You don't need funding to use TreeMs Service. We accept:
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Credit/debit card
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Bank transfer
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Invoice (for ongoing clients)
All trips are priced upfront – you approve the cost before booking.
Support at Home Program
If you have Support at Home funding (formerly Home Care Packages), you can usually claim transport costs for:
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Medical appointments
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Therapy sessions
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Shopping trips
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Social and community activities
What you need to do:
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Check with your Support at Home provider if transport is approved in your care plan
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Pay for your trip when you book
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Submit our invoice to your provider for reimbursement.
What Our Invoices Include
Every invoice we provide has:
✓ Business ABN and registration details
✓ Client name and service date
✓ Pick-up and drop-off locations
✓ Distance traveled (km)
✓ Time taken (for Ride-Along services)
✓ Itemized cost breakdown
✓ Payment detials and date
This meets requirements for most funding body claims.
CHSP & Other Programs
Commonwealth Home Support Programme (CHSP) and other community programs often allow transport reimbursement.
What to do:
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Contact your program coordinator first
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Ask: "Can I claim reimbursement for private transport services?"
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If yes, we'll provide the invoice format they require
Each program has different rules, so checking first saves time.
Important Note!
TreeMs Service is a registered transport provider in South Australia. We are not currently a registered provider with NDIS, Support at Home, or CHSP programs. This means we cannot bill these programs directly. You pay us, and we provide invoices for your reimbursement claims. We are working toward full program registration to make this process even easier for our clients.
We DO NOT accept taxi vouchers (we are not authorized to process them)
Still Have Questions?
Email us: support@treemsservices.com.au
Response time: We'll get back to you within 24 hours.
Or book a trip and we'll walk you through the process when we send your invoice.
Who Benefits from Our Services?
✓ People with mobility support needs
✓ Those requiring assistance with transport
✓ Individuals unable to access standard transport options
✓ Home Care Package recipients
✓ Anyone seeking accompanied, door-to-door assistance
